Fairwinds

Member Satisfaction Survey

Please enter the 6 or 7-digit Teller-ID that is located on the top left of your Service Center receipt. Disregard the dash separating the numbers. After entering the Teller-ID, Please select the location of your transaction from the responses below.
	Teller-ID	179999
	Location:	Drive-Thru Counter

Please rank the following nine categories by selecting a response from the rating scale provided under each question. After you have completed the survey, please provide any comments or suggestions in the space provided below. If you would like someone from FAIRWINDS to contact you, please enter your email address along with your comments.

Members who complete this survey have a chance to win a prize. If you are a winner, you will be asked for your contact information after submitting the survey.


	1)	Please Rate how friendly your teller or member service representative greeted you.
		Excellent Very good Average Below average Poor N.A
	2)	Please rate the appearance and professionalism of your teller or member service representative
		Excellent Very good Average Below average Poor N.A
	3)	Please rate how helpful we were with questions about your accounts.
		Excellent Very good Average Below average Poor N.A
	4)	Please rate your belief that MAX is looking out for your financial well-being.
		Excellent Very good Average Below average Poor N.A
	5)	Please rate how likely you would be to recommend Max Federal Credit Union to a friend or relative.
		Excellent Very good Average Below average Poor N.A
	6)	Please rate how informative we were with questions about our low fixed rate Platinum, Gold or Classic Credit Cards.
		Excellent Very good Average Below average Poor N.A
	7)	Please rate how informative we were with questions about our vehicle loans and rates.
		Excellent Very good Average Below average Poor N.A
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