Customer Satisfaction Survey
We value your opinion
Please locate the Stylist and Salon number on your receipt. These numbers may be printed together or separately.
The 2-digit Stylist's number is located to the right of the Stylist's name.
Stylist Number
78
The 4-5 digit Salon number will be located on the top or bottom of your receipt.
Salon Number
6433
After completing the survey, you will be given a Coupon Code to write on your Fantastic Sams receipt. Your receipt, with the coupon code, is good for a discount on your next service at Fantastic Sams.
Please answer the following 5 questions by selecting a response that best represents your last Fantastic Sams experience.
1)
On your last visit to Fantastic Sams, who received service?
Boy under 11  
Girl under 11  
Adult Males  
Adult Females  
2)
What is the most important concern regarding your Salon experience?
Speed of Service  
No appointment  
Quality of Service  
Price  
3)
What type of Service did you receive on your last visit?
Hair Cut  
Perm  
Color  
Multiple Services  
4)
Do you remember the Stylist Suggesting any specific products for your hair?
No  
Yes  
5)
Did you buy any hair care products from Fantastic Sams?
No  
Yes  
For the following 5 statements, please select a response that best represents your last Fantastic Sams experience.
6)
Please rate the greeting you received in terms of promptness and friendliness
Excellent  
Very good  
Average  
Below average  
Poor  
N.A  
7)
Please rate the overall appearance of the salon
Excellent  
Very good  
Average  
Below average  
Poor  
N.A  
8)
Please rate your stylist's understanding of your service needs
Excellent  
Very good  
Average  
Below average  
Poor  
N.A  
9)
Please rate your overall satisfaction with your service
Excellent  
Very good  
Average  
Below average  
Poor  
N.A  
10)
Please rate the likelihood that you would recommend this salon to a friend
Excellent  
Very good  
Average  
Below average  
Poor  
N.A  
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