Welcome to the One Detroit Credit Union Survey Page
Your feedback is valuable and appreciated.
Location :
Select Location
Howard Street
Highland Park
Mack
Do not remember
Did the Member Service Rep greet you with a smile and introduce him/herself?
Yes
No
Do not remember
Did the rep offer their card?
Yes
No
Do not remember
Did the rep use your name during the interaction?
Yes
No
Do not remember
How friendly and courteous was the rep? (10 best, 0 worst)
-Select-
10
9
8
7
6
5
4
3
2
1
0
How well did the rep explain the products/services/loan that you obtained? (10 best, 0 worst)
-Select-
10
9
8
7
6
5
4
3
2
1
0
If you opened a new checking account, did the rep explain the overdraft protection options to you?
Yes
No
Did not open a new account
Do not remember
Is One Detroit Credit Union your primary bank/credit union?
Yes
No
How long have you been a member of One Detroit CU?
Less than 1 year
1 to 3 years
3 to 5 years
5 years +
How likely are you to recommend One Detroit Credit Union to family or friends? (10 Extremely likely - 0 Not at all likely)
-Select-
10
9
8
7
6
5
4
3
2
1
0
Would you like to have the Branch Manager or a Member of the Leadership Team Contact you?
Yes
No
What’s one thing we can do to create a better experience for you?
General Comments
Contact Details
Name
*
:
Email
*
:
Phone
*
:
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